{"id":33,"date":"2020-01-28T11:51:49","date_gmt":"2020-01-28T11:51:49","guid":{"rendered":"https:\/\/samuelsonnotary.co.uk\/?page_id=33"},"modified":"2020-11-12T10:46:03","modified_gmt":"2020-11-12T10:46:03","slug":"complaints","status":"publish","type":"page","link":"https:\/\/samuelsonnotary.co.uk\/index.php\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<h1>Complaints<\/h1>\n<p>1. My notarial practice is regulated by:<\/p>\n<p>The Faculty Office of the Archbishop of Canterbury<br \/>The Faculty Office<br \/>1 The Sanctuary<br \/>Westminster<br \/>London<br \/>SW1P 3JT<br \/>Telephone: 020 7222 5381<br \/>Email: <a href=\"mailto:facultyoffice@1thesanctuarv.com\">faculty office@1thesanctuary.com<\/a><br \/>Website: <a href=\"http:\/\/www facultyoffice.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www facultyoffice.org.uk<\/a><\/p>\n<p>2. If you are dissatisfied about the service you have received please do not hesitate to contact me.<\/p>\n<p>3. If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.<\/p>\n<p>4. In that case please write (but do not enclose any original documents) with full details of your complaint to:<br \/>The Secretary of the Notaries Society, PO Box 7655, Milton Keynes, MK11 9NR<\/p>\n<p>Email: <a href=\"mailto:secretary@thenotariessociety.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">secretary@thenotariessociety.org.uk<\/a><br \/>Telephone: 01908 803527<\/p>\n<p><strong>If<\/strong> you have any difficulty making a complaint in writing, please do not hesitate to call the Notaries Society\/the Faculty Office for assistance.<\/p>\n<p>5. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:<br \/>Legal Ombudsman<br \/>Baskerville House<br \/>Centenary Square<br \/>Broad Street<br \/>Birmingham<br \/>B1 2ND<\/p>\n<p>Telephone: 0300 5550333<br \/>Email: <a href=\"mailto:enquiries@legalombudsman.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">enquiries@legalombudsman.org.uk<\/a><br \/>Website: <a href=\"http:\/\/www.legalombudsman org uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.legalombudsman org uk<\/a><\/p>\n<p>6. If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaints 1. My notarial practice is regulated by: The Faculty [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":17,"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":229,"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/33\/revisions\/229"}],"wp:attachment":[{"href":"https:\/\/samuelsonnotary.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}